Frequently Asked Questions
Everything you need to know about shopping with Bhasin Brothers.
What are your standard shipping timelines?
We typically process orders within 24-48 hours. Domestic delivery usually takes 3-5 business days, while international shipping can take 7-12 business days depending on your location.
What is your return and exchange policy?
We offer a 7-day return policy for most items in their original, unworn condition with tags attached. Please note that customized or altered garments are not eligible for returns.
How can I track my order?
Once your order is dispatched, you will receive an email and SMS with a unique tracking number and a link to the courier partner's portal to monitor your shipment in real-time.
Do you offer customization services for ethnic wear?
Yes, we provide bespoke tailoring and minor alterations for our premium collections. You can contact our support team or visit our physical store to provide your specific measurements.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for select pin codes within the country.
How do I ensure I am picking the right size?
Each product page features a detailed size guide. We recommend comparing your body measurements with our chart. If you are between sizes, we generally suggest choosing the larger size for a more comfortable fit.